Terms of Service
Welcome to LifeHaven. By accessing our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By utilizing the services offered by LifeHaven, you confirm that you are at least 65 years old and possess the legal capacity to enter into binding agreements. These terms apply to all users, including retirees seeking insurance solutions.
2. Service Description
LifeHaven provides specialized insurance products tailored for retirees. Our offerings aim to support your lifestyle and ensure financial security during your retirement years. Please review the specific details of our insurance plans on our website.
3. User Obligations
- You agree to provide accurate and complete information when applying for our services.
- You will maintain the confidentiality of your account and password.
- You are responsible for all activities that occur under your account.
4. Payment Terms
All payments for our insurance products are due at the time of purchase. You may choose from various payment methods available on our platform. Late payments may result in the suspension of your coverage.
5. Cancellation Policy
You have the right to cancel your insurance policy within 14 days of purchase for a full refund. To cancel, please contact our customer service team at jobs@lifehavenplus.com or call us at +41 44 224 25 26.
6. Limitation of Liability
LifeHaven shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the service in question.
7. Modifications to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
8. Governing Law
These terms shall be governed by the laws of Switzerland. Any disputes arising under these terms shall be handled in the courts of Zürich, Switzerland.
9. Contact Information
If you have any questions or concerns regarding these terms, please contact us:
Email:
jobs@lifehavenplus.com
Phone: +41 44 224 25 26
Address: Widdergasse 6, 8001 Zürich, Switzerland
10. Entire Agreement
These terms constitute the entire agreement between you and LifeHaven regarding the use of our services, superseding any prior agreements or understandings, whether written or oral.
Terms of Return
At LifeHaven, we prioritize your satisfaction and strive to provide comprehensive insurance solutions tailored for retirees. Our Terms of Return outline the conditions under which you may return our services and ensure a smooth transition for you.
We understand that circumstances can change, and you may need to reconsider your insurance options. If you wish to return your policy, please notify us within 30 days of purchase. This allows us to process your request promptly and efficiently.
To initiate a return, please contact our customer service team at jobs@lifehavenplus.com or call us at +41 44 224 25 26 . Our representatives are trained to assist you through the return process with ease.
Returned policies must be in their original condition, free from any alterations or damage. We encourage you to keep all documentation related to your policy to support your return request.
Upon receiving your return request, we will review your application and confirm your eligibility for a refund. Refunds will be processed within 14 business days following our approval.
It is important to note that certain services, such as specialized consultations or premium services, may not be eligible for return. We recommend reviewing your policy details for specific terms.
In case your return request is denied, you will receive a detailed explanation outlining the reasons for the decision. We aim to maintain transparency in all our dealings and will provide you with alternative options if available.
If you have any questions regarding our Terms of Return, please do not hesitate to reach out to our customer service via the contact details provided. We are here to assist you every step of the way.
LifeHaven is committed to providing retirees with the best insurance solutions. Your trust is essential to us, and we aim to make your experience as seamless as possible.
Thank you for choosing LifeHaven. We look forward to serving you and ensuring your peace of mind in your retirement years.